SERVICE PROS:
Your One-Stop Shop for
Commercial and Residential Services

Privacy Policy

Effective Date: October 15, 2024, 10:53 CDT
Last Updated: October 15, 2024, 10:53 CDT

Commercial & Residential Service Pros, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, customers, and users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, http://www.serviceprosok.com (the “Site”).
By using the Site, you agree to the terms outlined below.

1. Information We Collect

We may collect both personal and non-personal information from you when you use our Site:

• Personal Information: This refers to information that can identify you directly, such as:
• Name
• Email address
• Telephone number
• Mailing address
• Payment information (if you purchase services)
• Any other information you voluntarily provide when contacting us or filling out a form.

• Non-Personal Information: We may collect non-identifying information, including:
• Browser type
• Device type
• IP address
• Website usage data (e.g., pages viewed, time spent on pages)
• Cookies and other tracking technologies (see “Cookies and Tracking” section).

2. Legal Age Requirement

Our website and services are intended for users who are at least 18 years of age or older. By using this Site, you confirm that you are of legal age to access our content and services under the laws of your jurisdiction. If we discover that any personal information has been collected from individuals under the age of 18, we will take immediate steps to delete such information.

You are responsible for ensuring that your use of the Site complies with all applicable legal age requirements.

3. How We Use Your Information

We may use the information we collect from you for a variety of purposes, including:

• To Provide Services: To respond to your inquiries, provide requested services, or process payments.
• To Communicate with You: To send you information, updates, or marketing communications related to our services (with your consent where applicable).
• To Improve Our Website: To analyze trends, monitor traffic, and enhance the user experience on our Site.
• For Legal Compliance: To comply with applicable laws and regulations, and to protect the safety, security, and legal rights of our Company and others.

4. Sharing Your Information

We may share your personal information under the following circumstances:

• With Service Providers: We may share information with third-party vendors, contractors, or service providers who assist us in operating our business, including payment processors, email service providers, and IT support.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to legal proceedings (e.g., court orders or subpoenas) or to protect the rights, safety, or property of our Company, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction.

We do not sell, rent, or disclose personal information to third parties for their marketing purposes without your consent.

5. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and other tracking technologies to enhance your experience and collect non-personal information. Cookies are small text files stored on your device by a website. They help us understand how visitors interact with our Site and improve user experience. You can control the use of cookies through your browser settings.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the operation of the Site.
• Performance Cookies: Collect anonymous data about how users interact with the Site.
• Functionality Cookies: Remember your preferences for future visits.

You can manage cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of our Site.

6. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your personal information, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Federal Rights:
Under U.S. law, you may have certain privacy rights related to the personal information we collect, including the right to:

• Access and review your personal information.
• Correct inaccuracies in your information.
• Opt-out of receiving marketing communications.
• Request deletion of your personal data, subject to legal exceptions.

Oklahoma Privacy Laws:
In compliance with Oklahoma law, residents of Oklahoma have the right to request details of any personal information we hold and how it is being used. Oklahoma residents may also request to correct or delete personal information.

To exercise any of your rights, please contact us at sales@serviceprosok.com. We will respond to your request in accordance with applicable federal and Oklahoma privacy laws.
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